Handling, Dispatch & Delivery

Handling, Dispatch & Delivery Policy

Orders are processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Any delays due to stock availability or unforeseen circumstances will be communicated promptly.

Once processed, orders will be dispatched via our partnered freight services or forwarder of your choice
A tracking number will be provided via email once your order has been shipped.
Dispatch times may vary based on product availability, order volume, and external shipping factors.

Estimated delivery times depend on your location and selected shipping method.
Standard delivery times range from 3-5 business days for domestic orders and 10-20 business days for international orders.
Delivery delays due to courier issues, customs clearance, or other external factors are beyond our control.
Customers must ensure that shipping details provided are accurate. Pacific Hardware Supplies is not responsible for undelivered items due to incorrect address information.

Pacific Hardware Supplies is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

For inquiries about these terms, please contact us:

Pacific Hardware Supplies, Australia
Address: 2 Bimbil Street, Albion, QLD 4010